Planet Fitness

It's frustrating to want to use certain equipment and watch it meeting monopolized by individuals who are now interested in posting selfies of themselves and only touching the weights when an attractive individual passes by them. I feel as if I'm at a club or bar without the attire and alcohol when I'm there to workout and go home. I've been considering suspending my membership and have been frequenting a different location more often

Dust everywhere… I took a 5-6 month break, come back and there’s more dust accumulated then ever before. Every. Single. Treadmill has an inch thick of dust on the machine. All 3 smith machines have an inch thick of dust in the corners so when customers perform hip thrusts they have a load of dust in their face. Cobweb dust strings hanging across from the TV to the support beams when sitting at the leg press machine. Ugh. The owners of this Planet Fitness should be ashamed of themselves that they don’t make their staff practice the absolute bare minimum of proper hygiene. So now as I have dust trickle down to my face while trying to stop an asthma attack from the 5 inch thick layer of dust ALL across the ceiling on the hvac and pipe systems (just look up) I will be bringing my business elsewhere to a facility that I know actually CARES about their customers, and is aware on how important it is to provide proper cleanliness for their customers regardless of if it’s $10 a month.

Pros: Convenient, fairly well maintained equipment and cleanliness and a good variety of machines that align with what I want to use at a gym. Great hours, plenty of parking. Cons: I joined here the first week of November, and I enquired about personal training. This was one of the main reasons I re-joined PF. They told me their trainer left. Okay... its been 6 weeks and when I asked again today they told me they are supposed to have a trainer, but interviews haven't been conducted yet. The employee suggested I try another location, however I don't have the black card. So I am unable to use one of the amenities that I really wanted to get out of my membership. I am disappointed by this because I, and I am sure plenty of others would like to have the guidance of a personal training for safety reasons. TLDR; Please hire a trainer! I don't want to have to cancel my membership due to this.

My experience here is that people get on a machine then get on their phone. People are using more then one machine. Saving the machines with water bottles. Not a lot of space or machines for people to be spending 30 minutes plus on one or two machines. Management doors nothing about the rudeness of most of the members. I guess when you only pay $10 bucks a month….?? What should I expect.

THANK YOU for being one of the only PFs still open 24 hours!! Could you please authorize overnight staff to lower the volume on the overhead speakers? At night, with low ambient noise, the music is uncomfortably loud, and the associate currently on overnights (who is great btw, always in there cleaning equipment, refilling spray bottles etc) said she couldn't change the volume, but at other branches staff has always had access to the volume control. I'd also love to see some of the fencing removed, or even just gap or two opened between treadmills, so as not to require travelling halfway across the gym to access adjacent areas. Thanks again for providing this valuable service!